Refund Policy
Refund Policy of Lloyd Turner AI Leads Revival
Introduction
At Lloyd Turner AI Leads Revival, we take pride in delivering top-notch products and services. This Refund Policy outlines the conditions under which refunds, returns, or exchanges may be offered, in compliance with Australian Consumer Law (ACL).
Scope
This policy applies to all products and services offered by Lloyd Turner AI Leads Revival, including but not limited to subscriptions, custom builds, and done-with-you services.
Australian Consumer Law
Our products and services are backed by guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to:
- A refund or replacement in the case of a major failure and compensation for any reasonably foreseeable loss or damage.
- A repair, replacement, or refund for minor failures, at our discretion.
Refund Eligibility
- Major Failure: If a product or service experiences a major failure, you are entitled to a refund or replacement, as well as compensation for other reasonably foreseeable losses or damages.
- Minor Failure: For minor issues, Lloyd Turner AI Leads Revival reserves the right to offer a repair or replacement before considering a refund.
- Change of Mind: Refunds are not typically offered for a change of mind. However, refunds, exchanges, or credit notes may be granted at our discretion on a case-by-case basis.
- Custom Builds and Services: Due to their tailored nature, refunds are not available once work has commenced or been completed. Refunds may be considered if the service has not started and the cancellation request is made within a reasonable timeframe.
Client Responsibilities and Content Compliance
Clients are solely responsible for the content of marketing communications distributed through our services and software. This includes ensuring compliance with all applicable laws and regulations, such as those enforced by the Australian Communications and Media Authority (ACMA).
Liability for Content-Related Issues
Clients must resolve any complaints or legal issues arising from their marketing content, including those submitted to authorities like the ACMA. Such complaints or issues do not reflect a failure in our services or software and, therefore, do not qualify for a refund.
Indemnification
Clients agree to indemnify and hold Lloyd Turner AI Leads Revival harmless from any claims, liabilities, or expenses arising from their marketing content or failure to adhere to legal and regulatory requirements.
Requesting a Refund
To request a refund, please contact our customer service team with:
- Proof of purchase.
- A detailed explanation of the issue.
We aim to respond to refund requests promptly and fairly.
Processing Refunds
Approved refunds will be processed back to the original payment method within a specified timeframe. You will be notified once your refund has been issued.
Changes to This Refund Policy
Lloyd Turner AI Leads Revival reserves the right to amend this policy at any time. Any changes will be reflected with an updated effective date.
Contact Us
If you have questions about this Refund Policy or need assistance, please contact us directly.
Effective Date
This Refund Policy is effective as of 25 January 2025 and supersedes all previous versions.
